In my case, they used it to ***** responsibility for not disclosing the possibility of roof damage ahead of installation and not taking adequate precaution while installing the gutters.Our roof was installed four years ago by a Certified Master Elite Contractor (Top 2% of Roofing Contractors In The U.S.) with over 100 years of roofing experience. I'm hoping the BBB can help us recoup that cost making unnecessary more arduous means.Mistakenly, I thought their damage caveat was intended to deal with a home's unforeseen defects and improper construction. Our situation is complicated by the fine print in their estimate which disavows responsibility for any damage they may cause.
I requested reimbursement from A#1 in writing, but have received no response. When A#1 Seamless Gutter Solutions installed our gutters, they damaged our carport's flat roof costing us $850 to repair.
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